Our Team
Laurence Halbert Heath Jr.
Chief Executive Officer
Laurence Halbert Heath Jr. founded the company with the vision of helping healthcare organizations
strengthen their operations through practical management consulting and organizational
improvement. Having spent more than four decades working alongside medical practices, healthcare
administrators, and executive leadership teams, he has developed extensive experience in healthcare
operations, organizational strategy, practice management, and leadership development.
Throughout his career, Mr. Heath has advised independent physician groups, multi-specialty
practices, outpatient centers, and hospital organizations on improving administrative effectiveness,
enhancing communication between clinical and operational teams, and building sustainable
organizational structures. His consulting philosophy emphasizes collaboration, measurable
improvement, and solutions that can be successfully integrated into the day-to-day operations of
healthcare providers.
Marcus Dolben
Senior Healthcare Consultant
Marcus works directly with executive leadership teams, medical practice administrators, and healthcare organizations to evaluate operational challenges and identify opportunities for organizational improvement. With extensive experience supporting healthcare providers across a variety of clinical settings, this role focuses on developing practical strategies that improve efficiency, strengthen internal coordination, and support long-term operational success. Working collaboratively with clients, the Senior Healthcare Consultant helps organizations implement sustainable improvements while ensuring recommendations align with each client's unique goals, culture, and operational environment.
Simon Greer
Healthcare Operations Consultant
Simon specializes in evaluating day-to-day administrative and operational processes within medical practices and healthcare facilities. By reviewing workflows, communication channels, resource coordination, and organizational procedures, this role helps clients improve efficiency while supporting high standards of patient service. Working alongside physicians, administrators, and department managers, the consultant develops practical recommendations that streamline operations, strengthen collaboration, and promote consistent organizational performance.
Felicity Huffman
Clinical Practice Consultant
Felicity works with healthcare providers to improve the coordination between clinical services and administrative operations. Drawing upon extensive knowledge of healthcare environments, this role assists organizations in evaluating clinical workflows, practice organization, patient scheduling processes, and communication among multidisciplinary teams. The consultant works closely with leadership and clinical personnel to develop practical improvements that support efficient practice operations while maintaining a strong focus on quality patient care and organizational effectiveness.
Jacob Robinson
Compliance & Quality Consultant
Jacob assists healthcare organizations in developing effective internal policies, strengthening organizational compliance programs, and supporting quality improvement initiatives. This role works with clients to evaluate existing procedures, identify areas for improvement, and promote consistent adherence to applicable healthcare regulations and professional standards. By combining operational knowledge with a practical understanding of healthcare compliance, the consultant helps organizations establish reliable processes that support accountability, continuous improvement, and organizational excellence.
William Goodman
Client Success Manager
William serves as the primary point of coordination throughout each consulting engagement, helping ensure clear communication between clients and our consulting team. From project scheduling and information gathering to ongoing client support, this role helps maintain productive relationships and a smooth consulting experience from initial engagement through project completion. Working closely with both clients and consultants, the Client Success Manager is dedicated to providing responsive service, facilitating collaboration, and ensuring that every engagement reflects our commitment to professionalism and exceptional client care.